TM International Logistics Ltd is the pioneer company of logistics industry in Tata Group. With the aim of growing big in the logistics business, the company has launched multifold strategies to achieve the status of a Leader in its Industry. The company has crucial resources to provide it with the leverage to increase customer base. The resources existing within the company are:

Work Force: In the three lines of Businesses that the company operates in, it has a force of highly skilled employees. These employees have been trained, both on job and off job, to make them aware of the intricacies of the business. They are aware of the latest rules, notifications and circulars so as to be able to execute their responsibilities in the most effective manner. The work force believes in team work and strong decision making in crisis situations.

IT support: The company believes in It enablement of all the three lines of business. Software support for managing faxes, applications like Oracle to manage the database has been institutionalized in the company.

Infrastructure base: The Company has targeted the investment in infrastructure to proportionately increase and support the business. For example, TMILL has acquired a berth (Berth#12) at Haldia Dock Complex. This gives us leverage over the competitors and helps us in serving our customer better. We also have plans of owning jetties on the west coast.

All this and the latest gazettes help the Company in increasing the customer’s satisfaction level to higher altitudes.